not European standard seller I have no words for you
Ответ от поставщика:
Dear Sir, before shipping,we clearly told you that one model was touch screen and the other required a mouse and keyboard (non-touch screen). And we confirmed this via video, invoice, We shipped upon your approval.
You said you didn't want the non-touch model after receiving the package,and submitted 2 applications to Alibaba.
Alibaba has closed the dispute and confirmed the transaction is in compliance with the agreement between us.We ship according to the agreement, and our products meet European standards.Thank you.
12 Aug 2025